top of page

This privacy policy ("Policy") describes how One28 LLC ("One28 LLC", "we", "us" or "our") collects, protects and uses the personally identifiable information ("Personal Information") you ("User", "you" or "your") may provide in the One28 mobile applications and any of its products or services (collectively, "Mobile Application" or "Services"). It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.


Thank you for using our One28. This Privacy Policy explains how we collect, use, and disclose your personal information in relation to our applications. By using the applications, you agree to the terms and conditions of this Privacy Policy.


1. Information We Collect:


1.1 Personal Information: When you use our app, we may collect personal information from you, such as your name, email address, location and payment information. This information is necessary to process your tips and provide you with a seamless experience.


1.2 Song Requests and DJ Interactions: Our app allows you to submit song requests and interact with DJs. In the process, we may collect information related to your song requests, including the requested songs and the DJs you interact with.

1.3  We may collect data regarding your spending habits, including but not limited to your purchase history, transaction details, payment information, and related financial data.


1.4  We collect this data through various means, including when you voluntarily provide information to us, when you use our services or products, or when we obtain information from third-party sources with your consent or as permitted by law.


1.5 The collected data may be anonymized or aggregated for analysis purposes, but personally identifiable information may be used for specific purposes as described in our Privacy Policy.

2. Use of Information:


2.1 Personal Information: We use your personal information to process your tips, refund them instantly if the DJ denies the song request, and facilitate communication between you and the DJ.


2.2 Analytics: We may use aggregated and anonymized information for analytics purposes to improve the performance and user experience of our app.


2.3 Legal Compliance: We may disclose your personal information if required by law or if we believe such disclosure is necessary to protect our rights or comply with a legal process.

 We collect data on spending habits to understand consumer behavior, improve our services, personalize user experiences, develop new products, and provide relevant offers and recommendations.

2.4 The data collected may also be used for market research, statistical analysis, and reporting purposes.

3. Data Sharing:


3.1 We may share the collected data with trusted third-party service providers, partners, or affiliates who assist us in operating our services, analyzing data, or delivering personalized content.


3.2 We may also share aggregated or anonymized data with third parties for research, marketing, advertising, or other legitimate purposes.

4. Security:


We are committed to protecting the security of your personal information. We implement reasonable security measures to safeguard your information against unauthorized access, alteration, or disclosure.


5. Third-Party Services:


We may utilize third-party services, such as payment processors, to process your tips. These services have their own privacy policies, and we encourage you to review them before providing any personal information.


6. Children's Privacy:


Our app is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete such information.


7. Changes to the Privacy Policy:


We reserve the right to update or modify this Privacy Policy at any time. Any material changes will be notified to you by posting the updated Privacy Policy within the app. Your continued use of the app after the changes have been made will signify your acceptance of the updated Privacy Policy.


8. Contact Us:


If you have any questions or concerns about this Privacy Policy, please contact us at


Extraterritorial applicability

Most organizations that process Personal Data (“PD”) within the European Union will (“EU”) fall under the scope of the GDPR. However, the EU privacy rules now also can apply to Data Controllers and Data processors outside the EU. The consequence of this expansion is that the GDPR applies to the processing of personal data of Data Subjects who are in the Union by a Data Controller or a Data Processor not established in the Union, where the processing activities are related to: (a) The offering of goods or services, irrespective of whether a payment of the Data Subject is required, to such Data Subjects in the EU Union; or (b) The monitoring of their behaviour as far as their behaviour takes place within the Union. Where the Data Controller chooses to use a Data Processor located outside the EU Union and not subject to GDPR, it shall ensure by contract or other legal act that the Data Processor processes the data in accordance with the GDPR. The Data Processor will have to ensure its processing remains lawful with regards to other obligations under EU or national law: where national law imposes a requirement which is stricter than imposed by this policy, the requirements in national law must be followed. Furthermore, where national law imposes a requirement that is not addressed in this Privacy Policy, the relevant national law must be adhered to.


Collection of personal information

We receive and store any information you knowingly provide to us when you create an account, make a purchase, fill any online forms in the Mobile Application. You can choose not to provide us with certain information, but then you may not be able to take advantage of some of the Mobile Application's features. Users who are uncertain about what information is mandatory are welcome to contact us.

When you register for a One28 account One28 collects your full name, email address and account log-in credentials through third-party Firebase development software. When you use the “Facebook Login” feature of One28, Firebase collects your email address and name.

If you allow location, One28 does not store your location unless you consent to receiving updates regarding events around you. In that case, One28 only stores your last known location. One28 does not associated your name or last name to the last known location data. 

One28 uses third-party payment processor Stripe to process all transactions. In cases where ApplePay is used as the payment method, Apple will be a third-party data processor for that transaction. We do not store or collect any of your personal banking Information. Please refer directly to the Privacy Policy of the third party to know what banking information they collect. If you are receiving payments, we use third-party payment processor Stripe that may collect Personal Information such as your card number, account number, and any other information that is necessary to process pay-outs. Please refer to Stripe’s Privacy Policy for more information regarding the data they collect.

All your data is deleted if you delete your account from within the applications.


Collection of non-personal information

When you open the Mobile Application our third-party servers automatically record information that your device sends. This data may include browser and device data information such as your device's IP address and location, device name and version, operating system type and

version, language preferences, information you search for in our Mobile Application, access times and dates, and other statistics. We collect information about your activities using reports of Firebase Crashlytics to assure optimal performance to our users. Please refer to the third- party Privacy Policy for more information.


Managing personal information

You are able to access, add to, update and delete certain Personal Information about you. The information you can view, update, and delete may change as the Mobile Application or Services change. When you update information, however, we may maintain a copy of the unrevised information in our records. Some information may remain in our private records after your deletion of such information from your account. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.


Use and processing of collected information

Any of the information we collect from you may be used to personalize your experience; improve our Mobile Application; improve customer service and respond to queries and emails of our customers; process transactions; send newsletters; send notification emails such as password reminders, updates, etc; run and operate our Mobile Application and Services. Non- Personal Information collected is used only to identify potential cases of abuse and establish statistical information regarding Mobile Application traffic and usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system. We may process Personal Information related to you if one of the following applies: (i) You have given your consent for one or more specific purposes. Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. This, however, does not apply, whenever the processing of Personal Information is subject to European data protection law; (ii) Provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (ii) Processing is necessary for compliance with a legal obligation to which you are subject; (iv) Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.


Information transfer and storage

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by checking the relevant sections of this document or inquire with us using the information provided in the contact section. We will take measures to ensure that any such transfers comply with applicable data protection laws and that your Personal Data remains protected to the standards described in this Privacy Policy.


The rights of users

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.


The right to object to processing

Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn, whether we are processing Personal Information for direct marketing purposes, you may refer to the relevant sections of this document.


How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Billing and payments

We use third-party payment processor Stripe to assist us in processing your payment information securely. Such third-party processors' use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Privacy Policy. We suggest that you review their respective privacy policies.


Privacy of children

We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through our Mobile Application or Service. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through our Mobile Application or Service without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through our Mobile Application or Service, please contact us. You must also be at least 16 years of age to consent to the processing of your personal data in your country (in some countries we may allow your parent or guardian to do so on your behalf).



We offer electronic newsletters to which you may voluntarily subscribe at any time. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.

Links to other mobile applications

Our Mobile Application contains links to other mobile applications that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other mobile applications or third-parties. We encourage you to be aware when you leave our Mobile Application and to read the privacy statements of each and every mobile application that may collect Personal Information.


Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Mobile Application cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.


Data breach

In the event we become aware that the security of the Mobile Application has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice in the Mobile Application.


Changes and amendments

We reserve the right to modify this Policy relating to the Mobile Application or Services at any time, effective upon posting of an updated version of this Policy in the Mobile Application. When we do we will revise the updated date at the bottom of this and deliver the updated Policy via email to all existing users of One28 services. Continued use of any One28 app, product, or service after any such changes shall constitute your consent to such changes.


Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Mobile Application or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Mobile Application and its Services.


Contacting us

If you have any questions about this Policy, please contact us using any of the means listed on our website:

This document was last updated on May 28th, 2023.

Logo or 1_2x.png
bottom of page